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Home Insurance: what happens when damage occurs?
Many homeowners wisely choose to insure their holiday home against damages occurring from water, fire, theft, and malfunctions.
But what happens when actual damage occurs, and what is the process of solving the issue?
The Process of Handling a Damage Claim
After identifying the damage, the insurance company must be contacted. They will ask for pictures and detailed information on the extent of the damage.
The insurance company will then pass on your case to a company that can repair the damage and get an assessment from this company. After which, they will offer to either do the repairs or pay out a compensation amount to you.
This works quite similarly to insurance companies in other parts of the world.
Obviously, there might be some difficulties based on language barriers, and sometimes the process takes quite a while. But generally speaking, the system works well.
Common Types of Damages
The most common types of damages we see are related to water, such as:
- Leaking roofs
- Water entering apartments due to blocked balcony drain pipes
- Leaking showers
- Leaking water pipes
2Base Property Supervision Package
Remember that 2Base offers an yearly supervision package for your property. Not only will we notice any water damage during our monthly visits to your property, but we will also take care of all contact and correspondence with the insurance company on your behalf.
With our supervision package, you can have peace of mind knowing that your property is being looked after, and any issues will be promptly addressed.