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ASAT (Antalya Water & Wastewater Administration) – Explained for Property Owners

Turkish real estate vocabulary
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ASAT (Antalya Su ve Atıksu İdaresi Genel Müdürlüğü) is the official government authority responsible for managing water supply, wastewater treatment, and drainage systems in Antalya, Turkey. It operates under the Antalya Metropolitan Municipality and ensures the distribution of clean water, maintenance of sewage infrastructure, and compliance with environmental regulations for all properties in the region.

Property owners in Antalya region such as Alanya must register with ASAT to activate water services, pay usage bills, and resolve infrastructure-related issues. The organization also oversees water meters, leak repairs, and new connection requests for residential, commercial, and industrial properties. Bills are typically issued monthly or quarterly, with payments required to avoid service interruptions.

ASAT’s jurisdiction covers the entire Antalya province, including districts like Alanya, Kemer, Side, and Manavgat. For transactions involving property sales or rentals, a clear ASAT record (proof of no outstanding debts) is often required to transfer ownership or utility contracts.

Turkish Term English Equivalent Notes
ASAT Antalya Water and Wastewater Administration Official abbreviation
Antalya Su ve Atıksu İdaresi Antalya Water and Wastewater Authority Full name (without 'Genel Müdürlüğü')
Su aboneliği Water subscription ASAT-managed account for property water supply
Atıksu bedeli Wastewater fee Charge included in ASAT bills for sewage treatment
Su sayacı Water meter Device measuring consumption, installed by ASAT
Borç durumu Debt status ASAT record showing unpaid bills (required for property transfers)
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ASAT (Antalya Water & Wastewater Administration) – Explained for Property Owners

Antalya’s water and wastewater authority for properties.

ASAT (Antalya Su ve Atıksu İdaresi Genel Müdürlüğü) is the public institution managing Antalya’s water supply, sewage systems, and wastewater treatment. It operates under Antalya Metropolitan Municipality.

For property owners, ASAT is responsible for billing water usage, maintaining infrastructure, and ensuring compliance with local regulations. All residential and commercial properties in Antalya must register with ASAT to receive water services.

Bills are issued monthly or bimonthly, covering water consumption, sewage fees, and infrastructure maintenance costs. Non-payment may result in service suspension or legal penalties.

Based on meter readings and fixed fees.

ASAT bills consist of three main components:

1. Water consumption: Measured via meters (in m³), with tiered pricing—higher usage costs more per unit. Residential rates differ from commercial.

2. Sewage fee: Typically 80-100% of the water charge, covering wastewater treatment. Mandatory for all connected properties.

3. Infrastructure fee: A fixed monthly cost for system maintenance, varying by property type (e.g., villa vs. apartment).

Bills are issued in Turkish lira (TRY). Foreign owners can access e-billing via ASAT’s website or pay at designated banks/post offices.

No, in-person or power of attorney required.

Foreign property owners cannot register with ASAT remotely. Registration requires:

1. In-person visit: At an ASAT office in Alanya, with the property’s tapu (title deed) and owner’s passport/ID.

2. Power of attorney (POA): If unavailable, a POA granted to a local representative (e.g., lawyer or relative) can handle registration. The POA must be notarized in Turkey.

After registration, owners receive an abone numarası (subscriber number) for billing. Some agents or property managers offer assistance for a fee.

Service cuts, penalties, and potential legal action.

Unpaid ASAT bills trigger a gradual escalation:

1. Late fees: After the due date (usually 15-30 days), interest is added.

2. Service suspension: Water supply may be cut after 2-3 months of non-payment. Reconnection requires full payment + fees.

3. Legal action: For debts over an extending time period, ASAT can file a lawsuit, leading to property liens or asset seizure in extreme cases.

Tenants are often liable for bills during their lease, but ultimate responsibility falls on the property owner per Turkish law.

Via ASAT’s website or mobile app.

ASAT offers two digital options for bill management:

1. Online portal: Visit asat.gov.tr, enter your abone numarası (subscriber number), and view/pay bills via credit card or Turkish bank transfer.

2. Mobile app: ‘ASAT Mobil’ (Android/iOS) allows bill checks, payments, and consumption tracking. Requires Turkish phone number for registration.

Payments are also accepted at:

- Banks: Ziraat, VakıfBank, İş Bankası (with bill reference).

- PTT (post offices) or ASAT payment kiosks in Alanya.

Limited subsidies for low-income or large families.

ASAT provides different types of financial relief:

1. Social support: Low-income Turkish citizens may qualify for reduced rates (up to 50% discount) via municipality applications. Foreigners are not eligible unless holding Turkish citizenship.

2. Large-family discount: Families with 4+ children (Turkish residents) can apply for a 15-20% reduction. Requires documentation from Nüfus Müdürlüğü (Population Directorate).

No discounts exist for general property owners, but water-saving measures (e.g., efficient fixtures) can lower bills. Commercial properties pay higher base rates.

ASAT serves only Antalya province.

Turkey’s water management is regionally divided:

ASAT covers only Antalya province, including districts like Alanya, Kemer, and Manavgat. It operates under Antalya Metropolitan Municipality.

Other provinces have their own authorities, e.g.:

- İSKİ: Istanbul’s water/sewage provider.

- ASKİ: Ankara’s equivalent.

- İZSU: İzmir’s authority.

Each has separate billing systems, rates, and registration processes. ASAT’s services and fees do not apply outside Antalya.

No, they are separate payments.

ASAT bills and Emlak Vergisi (property tax) are unrelated:

- ASAT: Covers water/sewage usage and infrastructure. Billed monthly/quarterly based on consumption.

- Emlak Vergisi: An annual tax based on the value of the property and paid to the municipality. Managed by the Belediyesi (Municipality), not ASAT.

Some property management companies may bundle utility payments for convenience, but legally, they remain distinct obligations. Non-payment of one does not affect the other.

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