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CIMER (Presidential Communication Center) – What it means for property owners in Turkey
Understanding CIMER: Turkey’s official Presidential Communication Center for citizens and property owners
CIMER (Cumhurbaşkanlığı İletişim Merkezi), or the Presidential Communication Center, is an official online platform established by the Turkish Presidency to streamline communication between citizens, residents, and government authorities.
It serves as a direct channel for submitting requests, complaints, or inquiries related to public services, including real estate matters. Foreign property owners in Turkey can use CIMER to seek clarification on legal procedures, report issues, or request information from relevant government bodies.
The platform is accessible via its official website and allows users to track the status of their submissions. Responses are typically provided by the responsible government institution within a set timeframe.
CIMER is not a replacement for legal or professional advice but acts as a formal communication tool for engaging with Turkish authorities.
Tip: CIMER is a centralized communication platform in Turkey
It can assist citizens with all types of inquiries and requests, not just property related matters.
Examples of What It Can Be Used For:
- Reporting issues related to public services (e.g., utilities, transportation, or infrastructure).
- Seeking information about government programs, benefits, or policies.
- Filing complaints or suggestions for public institutions.
- Requesting assistance with legal or bureaucratic procedures.
- Getting emergency or crisis-related support (e.g., natural disasters, health emergencies).
| English | Turkish | Official Link |
|---|---|---|
| Presidential Communication Center | Cumhurbaşkanlığı İletişim Merkezi (CIMER) | www.cimer.gov.tr |
| Presidency Communication Portal | Cumhurbaşkanlığı İletişim Portalı | www.cimer.gov.tr |
Turkey’s official communication center
CIMER (Cumhurbaşkanlığı İletişim Merkezi) is Turkey’s Presidential Communication Center. It serves as an official platform for citizens and foreigners to submit inquiries, complaints, or requests to public institutions, including those related to property ownership.
Foreign property owners can use CIMER to seek clarification on legal processes, taxes, or bureaucratic issues. Responses are typically provided by the relevant government department.
Direct communication with authorities
Foreigners can submit property-related questions or complaints to CIMER online, by phone, or via mobile app. The system forwards inquiries to the relevant ministry or local authority, such as the Land Registry or Tax Office.
Responses are usually provided within 15-30 days, depending on the complexity of the issue. CIMER is available in Turkish, but translations may be required for non-Turkish speakers.
Legal, tax, and bureaucratic support
CIMER can assist with property-related issues such as delays in title deed transfers, tax disputes, zoning regulations, or unclear legal requirements. It also helps clarify procedures for inheritance, rental income taxation, or military clearance for foreign buyers.
However, CIMER does not replace legal advice or direct action from authorities. It serves as a bridge between individuals and government institutions.
Limited language support
CIMER primarily operates in Turkish, but foreigners can submit inquiries in English or other languages. However, responses are usually provided in Turkish, requiring translation for non-Turkish speakers.
Some local municipalities or ministries may offer limited English support, but this is not guaranteed. Using a translator or legal representative is recommended for complex issues.
Response time varies
CIMER typically responds to property-related inquiries within 15-30 days. The timeline depends on the complexity of the issue and the workload of the relevant government department.
Urgent matters, such as title deed delays, may receive faster responses, while legal disputes or tax issues could take longer. Follow-up requests can be submitted if no response is received.
Limited dispute resolution
CIMER does not act as a mediator in private disputes between buyers and sellers. However, it can clarify legal procedures, such as contract enforcement or title deed transfers, if the issue involves government institutions.
For contractual disputes, foreigners should seek legal advice or arbitration. CIMER’s role is to facilitate communication with authorities, not resolve private conflicts.
Basic documentation required
To submit a property-related inquiry to CIMER, foreigners typically need their passport details, property address, title deed (Tapu) number, and a clear description of the issue.
Additional documents, such as tax records or contracts, may be requested depending on the inquiry. Providing accurate information speeds up the process.
No legal advice offered
CIMER does not provide legal advice. It directs inquiries to the relevant government department for procedural clarification, such as tax obligations or title deed requirements.
For legal matters, foreigners should consult a Turkish lawyer specializing in real estate. CIMER’s role is administrative, not advisory.
Also read
Bina (Building) – Understanding Turkish Real Estate Terms
Damga vergisi (stamp duty) in Turkey – explained for buyers
Emlak (Real Estate) in Turkey – A Simple Explanation for Foreign Buyers
Emlakçı (Real Estate Agent) – Turkey Property Guide
Hisseli tapu (shared title deed in Turkey)
Müteahhit (contractor) – key role in Turkish real estate
Göç İdaresi (Migration Office) in Turkey – Key Facts for Foreigners
Web tapu (online title deed) – digital property ownership in Turkey
